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Diane Ragonese Byrd Real Estate Agent

Diane Ragonese Byrd

  • Direct 704. 281. 2054
  • Office 704. 375. 8598
  • Fax 704. 749. 9543
Randolph Rd.

2301 Randolph Rd.
Charlotte, NC 28207

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About Diane Ragonese

Buying and/or selling a home is an important, personal decision. With over 17 years in the financial services industry and a personal interest in purchasing and renovating homes, I fully understand the market and the emotional and financial commitment my clients feel when buying or selling their home.  I am committed to ensuring my clients make informed decisions and have a pleasurable, satisfying experience throughout the process.


Originally from Connecticut, I moved to Charlotte in 2003 and joined Bank of America where I served as a Senior Vice President, Compliance and Operational Risk Management for much of my career.  While at Bank of America, I gained experience leading successful teams, resolving complex issues, and implementing initiatives both in the US and abroad. In 2014, I joined Helen Adams Realty and was awarded Rookie of the Year and the Platinum Customer Satisfaction award based-off of independent research.  Since then, I have established a large, diverse client base and continue to be a leader in both sales and customer service.


Since moving to Charlotte, I have renovated homes in Chantilly, Elizabeth, and Eastover, and Oakhurst and built and designed my current home in Cotswold.  My interest in real estate goes back decades working on home improvements, additions, and renovations with my father, a retired Electrician. I have always been drawn to real estate and have experience in staging, renovation, landscaping, interior design, and construction.


I currently reside in the Cotswold neighborhood, with my husband, Jason, son, Austin and our golden-doodle, Winston.  In my free time, I enjoy traveling in the US and abroad, tennis, golf, gardening, reading, home improvement projects, and hands on volunteer work.  I am also a member of Sardis Swim & Racquet Club, United States Tennis Association, Queen City Tennis, Cotswold-Billingsville PTA, and Mercy College Alumni Association.


Licensed In

  • North Carolina


  • Member, Charlotte Multiple Listing Service (CMLS)
  • Member, North Carolina Association of REALTORS® (NCAR)
Realsatisfied Logo

Satisfaction: 99%

Recommendation: 100%

Performance: 100%

Diane Ragonese Byrd has been rated by 28 customers.
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Diane Byrd helped me sell my condo and really made the process super easy. She made every step of the process painless. I really appreciated all of the E-sign docs and the time she took to explain each one. If I had a question she was very prompt and thorough in her response. I will absolutely recommend her to anyone who is looking to buy or sell.

‐ Kevin Hall

Diane Byrd really made sure she understood what I wanted and needed in a home. She expertly applied that to what was on the market in the area I was purchasing in. Diane looked out for me as a buyer, I felt she truly was my advocate. She supported me well from searching to negotiations to closing. I can't say enough good things about Diane. I am so grateful for her... Read More

‐ Renee S Levine, Charlotte

We relocated to Charlotte from New York City in August 2018. We had no previous connection to the Charlotte area so learning the various neighborhoods and housing market was a process we had to start from scratch. Diane was crucial in helping us navigate this process. She was always patient and attentive to our changing idea of what we thought we wanted as we narrowed our... Read More

‐ Chad Ritchie & Anna Kawa

Diane Byrd is a consummate professional. I was in my home for 20+ years so this was a bit emotional for me. She was always calm and grounded and that really helped me. Diane was always responsive In a timely manner to any questions or concerns that I had. Diane went over and above in her efforts with my home. She helped with editing and staging of my home. I would... Read More

‐ Kim Langstaff, Charlotte

Diane Byrd did an excellent job guiding me through the process of purchasing my new home. The seller's were not very flexible but Diane managed to negotiate for me a little more than they were willing to to do in the beginning. Diane was always available to work with the sellers to allow me access to the property when it was necessary to take measurements, etc. She gave... Read More

‐ Sharon Burns

Diane is a highly detailed oriented and knowledgeable real estate professional. Her knowledge of the Charlotte market (in markets like Eastover, Myers Park, and essentially all of Charlotte) is second to none and she comes highly recommended by me. Diane's service goes above and beyond that of past realtor experiences I've had and she truly goes the extra mile in her... Read More

‐ Kelly, Charlotte

I had such a great experience with her the first time. I did not even think about using anyone else. She is amazing!!!!!! Diane goes way above and beyond the call of duty in all areas. She has never heard the expression “not in my job description “. If something needs to get done to make the deal work - she figures out how to get it done. She is incredibly... Read More

‐ Libby Kelligrew, Charlotte, NC

Diane Byrd is a rock star realtor - she attended to so many details and was absolutely wonderful to work with. Words cannot adequately express our appreciation and gratitude for her service. Diane was amazing throughout the whole process from setting the price to after closing. We appreciated her focus on preparing our home for the sale by identifying quick fixes and... Read More

‐ Young-Sun Roth

I would highly recommend Diane for anyone buying or selling property.

‐ Kelly B. Tate

Diane Byrd was highly referred by a friend. I was immediately impressed by her. I wouldn't have worked with anyone else after meeting Diane. She was able to sell my home within 24 hours after listing. After deciding to sell my home, I never dreamed I would have anyone do as much for me as Diane did. She even helped me pack! I couldn't have had a better agent.

‐ Mary Costner Inman, Charlotte

Diane is so thorough, always communicates timely and effectively. She is a pleasure to work with and her demeanor is always great but she is especially helpful if things get stressful because she is calm, professional and has great solutions. I have used her for my last 3 real estate transactions and will continue to use her and recommend her in the future.

‐ Dawn Durns, Charlotte

Diane Byrd was always so accessible and happy to answer my many, many questions. She was very knowledgeable about the area. She helped coordinate all inspections and had several great recommendations for contractors. She made the experience enjoyable and easy!

‐ Whitney Burton

Diane did an excellent job negotiating with the construction company that built my house. There was a period where the contractor was not delivering a timely or complete product and Diane invested a lot of energy staying on top of all critical details and ensuring the contractor stayed on task. She is very knowledgeable about construction. I really enjoy working with Diane... Read More

‐ Dawn D., Charlotte, NC

Diane did an outstanding job for us, and and we would definitely recommend her to our family and friends she is one-of-a-kind in the best of ways!

‐ Cheryl Bryson Decker

I could not have had a better experience with Diane Byrd and Helen Adams. My Dilworth Heights townhouse went under contract within a few hours for full asking price. Her help with staging allowed the place to show fantastic. Her professionalism continued through all parts of the sales process, from inspections and additional negotiations with the buyer to moving checklists... Read More

‐ Sandy Hamrock, Charlotte

Diane is professional with great communication during the purchase process. We appreciate her attentiveness in our efforts to purchase homes to "flip". Many thanks

‐ Tim and Penny

Diane was absolutely first class.